999 Channels (“we”, “our”) respects your privacy. This policy explains what data we collect and how we use it.
Data we collect
When you place an order, we collect:
- Your name, email address, and phone number (needed for delivery and support)
- Order details (products purchased, transaction records)
Payments are processed by third-party payment providers. We do not see or store your full card or bank details.
How we use it
- To deliver your order (channel credentials are sent to your email)
- To provide customer support and handle refunds or replacements
- To improve our store
What we don’t do
- We do not sell your personal data to anyone.
- Data is shared only where necessary to fulfil your order (e.g., payment processing).
Cookies
Our site uses standard WordPress/WooCommerce cookies (cart, checkout, preferences). No advertising trackers are used to profile you.
Your rights
You can ask us for a copy of the data we hold about you, or ask us to delete it, at any time by emailing Contact@999channels.com.
Contact
For any privacy question: Contact@999channels.com.